- Regular article
- Open Access
Social dynamics of Digg
- Tad Hogg^{1} and
- Kristina Lerman^{2}Email author
- Received: 7 February 2012
- Accepted: 18 June 2012
- Published: 18 June 2012
Abstract
Online social media provide multiple ways to find interesting content. One important method is highlighting content recommended by user’s friends. We examine this process on one such site, the news aggregator Digg. With a stochastic model of user behavior, we distinguish the effects of the content visibility and interestingness to users. We find a wide range of interest and distinguish stories primarily of interest to a users’ friends from those of interest to the entire user community. We show how this model predicts a story’s eventual popularity from users’ early reactions to it, and estimate the prediction reliability. This modeling framework can help evaluate alternative design choices for displaying content on the site.
Keywords
- News Story
- Front Page
- Social Media Site
- Friend Interface
- Vote Rate
1 Introduction
The explosive growth of the Social Web hints at collective problem-solving made possible when people have tools to connect, create and organize information on a massive scale. The social news aggregator Digg, for example, allows people to collectively identify interesting news stories. The microblogging service Twitter has created a cottage industry of third-party applications, such as identifying trends from the millions of conversations taking place on the site and notifying you when your friends are nearby. Other sites enable people to collectively create encyclopedias, develop software, and invest in social causes. Analyzing records of complex social activity can help identify communities and important individuals within them, suggest relevant readings, and identify events and trends.
Effective use of this technology requires understanding how the social dynamics emerges from the decisions made by interconnected individuals. One approach is a stochastic modeling framework, which represents each user as a stochastic process with a few states. As an example, applying this approach to Digg successfully described observed voting patterns of Digg’s users [1–3]. However, quantitative evaluation of the model was limited by the poor quality of data, which was extracted by scraping Digg’s web pages.
In this paper we present two refinements to this modeling approach for Digg. First, we explicitly allow for systematic differences in interest in news stories for linked and unlinked users. This distinction is a key aspect of social media where links indicate commonality of user interests. We also include additional aspects of the Digg user interface in the model, thereby accounting for cases where the existing model identified anomalous behaviors. As the second major contribution, we describe how to measure confidence intervals of model predictions. We show that confidence intervals are highly correlated with the error between the predicted and actual votes stories accrue. Thus the confidence intervals indicate the quality of the model’s predictions on a per-user or per-story basis.
This paper is organized as follows. The next section describes Digg and our data set. We then present a stochastic model of user behavior on Digg that explicitly includes dependencies on social network links. Using this model, we quantify these dependencies and discuss how the model predicts eventual popularity of newly submitted content. Finally, we compare our approach with other studies and discuss possible applications of stochastic models incorporating social network structure.
2 Digg: a social news portal
At the time data was collected, Digg was a popular news portal with over 3 million registered users. Digg allowed users to submit and rate news stories by voting on, or ‘digging,’ them. Every day Digg promoted a small fraction of submitted stories to the highly visible front page. Although the exact promotion mechanism was kept secret and changes occasionally, it appears to use the number of votes the story receives. Digg’s popularity was largely due to the emergent front page created by the collective decisions of its many users. Below we describe the user interface that existed at the time of data collection.
2.1 User interface
Submitted stories appear in the upcoming stories list, where they remain for about 24 hours or until promoted to the front page. By default, Digg shows upcoming and front page stories in recency lists i.e., in reverse chronological order with the most recently submitted (promoted) story at the top of the list. A user may choose to display stories by popularity or by some broad topic. Popularity lists show stories with the most votes up to that time, e.g., the most popular stories submitted (promoted) in the past day or week. Each list is divided into pages, with 15 stories on each page, and the user has to click to see subsequent pages.
Digg allows users to designate friends and track their activities. The friend relationship is asymmetric. When user A lists user B as a friend, A can follow the activities of B but not vice versa. We call A the fan, or follower, of B. The friends interface shows users the stories their friends recently submitted or voted for.^{a}
In this paper, we focus on the recency and ‘popular in the last 24 hours’ lists for all stories and the friends interface list for each user. These lists appear to account for most of the votes a story receives.
2.2 Evolution of story popularity
The final number of votes varies widely among the stories. Some promoted stories accumulate thousands of votes, while others muster only a few hundred. Stories that are never promoted receive few votes, in many cases just a single vote from the submitter, and are removed after about 24 hours.
A challenge for understanding this variation in popularity is the interaction between the stories’ visibility (how Digg displays them) and their interestingness to users. Models accounting for the structure of the Digg interface can help distinguish these contributions to story popularity.
2.3 Data set
We used Digg API to collect complete (as of 2 July 2009) voting histories of all stories promoted to the front page of Digg in June 2009.^{b} For each story, we collected story id, submitter’s id, and the list of voters with the time of each vote. We also collected the time each story was promoted to the front page. The data set contains over 3 million votes on 3,553 promoted stories. We did not retrieve data about stories that were submitted to Digg during that time period but were never promoted. Thus, in contrast to prior models that included promotion behavior [2], our focus is on the behavior of promoted stories, which receive most of the attention from Digg users.
We define an active user as any user who voted for at least one story on Digg during the data collection period. Of the 139,409 active users, 71,367 designated at least one other user as a friend. We extracted the friends of these users and reconstructed the fan network of active users, i.e., a directed graph of active users who are following activities of other users.
Over the period of a month, some of the voters in our sample deleted their accounts and were marked ‘inactive’ by Digg. Such cases represent a tiny fraction of all users in the data set; therefore, we take the number of users to be constant.
2.4 Daily activity variation
3 Social dynamics of Digg
A key challenge in stochastic modeling is finding a useful combination of simplicity, accuracy and available data to calibrate the model. Stochastic models of online social media describe the joint behavior of their users and content. Since these web sites receive much more content than users have time or interest to examine, one important property to model is how readily users can find content. A second key property is how users react to content once they find it. Thus an important modeling choice for social media is the level of detail sufficient to distinguish user behavior and content visibility. Following the practice of population dynamics [6] and epidemic modeling [7] we consider groups of users and content. We assume that individuals within each group have sufficiently similar behavior that their differences do not affect the main questions of interest. In the case of Digg, one such question is the number of votes a story receives over time. In our approach, we focus on how a single story accumulates votes, based on the combination of how easily users can find the story and how interesting it is to different groups of users.
Following Refs. [1, 2], we start with a simple model in which story visibility is determined primarily by its location on the recency and friends lists, and use a single value to describe the story’s interestingness to the user community. We use the ‘law of surfing’ [8] to relate location of the story to how readily users find it. This model successfully captured the qualitative behavior of typical stories on Digg and how that behavior depended on the number of fans of the story’s submitter [2, 9].
However, the simple model did not quantitatively account for several behaviors in the new data set. These included the significant daily variation in activity rates seen in Figure 2 and systematic differences in behavior between fans of a story’s submitter and other users. In particular, the new data was sufficiently detailed to show users tend to find stories their friends submit as more interesting than stories friends vote on but did not submit. Another issue with the earlier model is a fairly large number of votes on stories far down the recency list. This is especially relevant for upcoming stories where the large rate of new submissions means a given story remains near the top of the recency list for only a few minutes. To account for such votes, the model’s estimated ‘law of surfing’ parameters indicated users browse an implausibly large number of pages while visiting Digg.
These observations motivate the more elaborate model described in this paper. This model includes systematic differences in interestingness between fans and other users and additional ways Digg makes stories visible to users.
3.1 User model
Users transition between states stochastically by browsing Digg’s web pages and voting for stories. The submitter provides a story’s first vote. All of her fans start in the submitter’s fans state, and all other users start in the non-fans state. Each vote causes non-fan users who are that voter’s fans and who have not yet seen the story to transition from the non-fans state to the other fans state. A user making this transition is not aware of that change until later visiting Digg and seeing the story on her friends list.
Once a user sees a story, she will vote for it with probability given by how interesting she finds the story. Nominally people become fans of those whose contributions they consider interesting, suggesting fans have a systematically higher interest in stories than non-fans. Our model accounts for this by having the probability a user votes on a story depend on the user’s state. Users in each state also have a different probability to see stories, which is determined by the story’s visibility to that category of users. Users vote at most once on a story, and our focus is on the final decision to vote or not after the user sees the story.
where t is the Digg time since the story’s submission and ω is the average rate a user visits Digg (measured as a rate per unit Digg time). We find only a small correlation between voting activity and the number of fans. Thus we use the average rate users visit Digg, rather than having the rate depend on the number of fans a user has. ${v}_{N}$ includes the vote by the story’s submitter. ${P}_{S}$${P}_{F}$ and ${P}_{N}$ denote the story’s visibility and ${r}_{S}$${r}_{F}$ and ${r}_{N}$ denote the story’s interestingness to users who are submitter fans, other fans or non-fans of prior voters, respectively. Visibility depends on the story’s state (e.g., whether it has been promoted), as discussed below. Interestingness is the probability a user who sees the story will vote on it.
with $v={v}_{S}+{v}_{F}+{v}_{N}$ the total number of votes the story has received. The quantity ρ is the probability a user is a fan of the most recent voter, conditioned on that user not having seen the story nor being a fan of any voter prior to the most recent voter. For simplicity, we treat this probability as a constant over the voters, thus averaging over the variation due to clustering in the social network and the number of fans a user has. The first term in each of these equations is the rate the users see the story. The second terms arise from the rate the story becomes visible in the friends interface of users who are not fans of previous voters but are fans of the most recent voter.
Initially, the story has one vote (from the submitter) and the submitter has ${S}_{0}$ fans, so ${v}_{S}(0)={v}_{F}(0)=0$, ${v}_{N}(0)=1$, $S(0)={S}_{0}$, $F(0)=0$ and $N(0)=U-{S}_{0}-1$ where U is the total number of active users at the time the story is submitted. Over time, a story becomes less visible to users as it moves down the upcoming or (if promoted) front page recency lists, thereby attracting fewer votes and hence fewer new fans of prior voters. If the story gathers more votes than other stories, it is moved to the top of the popularity list, so becomes more visible.
3.2 Story visibility
A fan easily sees the story via the friends interface, so we take ${P}_{S}={P}_{F}=1$ for front page stories. While the story is upcoming, it appears in the friends interface but users do not necessarily choose to view upcoming stories friends liked. Users can readily make this choice because the friends interface distinguishes upcoming from front page stories. We characterize the lower visibility of upcoming stories with constants ${c}_{S}$ and ${c}_{F}$ which are less than 1. The corresponding visibility is then ${P}_{S}={c}_{S}$ and ${P}_{F}={c}_{F}$.
with mean μ and variance ${\mu}^{3}/\lambda $[8]. We use this distribution for user navigation on Digg [2].
where ${F}_{m}(x)=erfc({\alpha}_{m}(m-1+x)/\mu )$, erfc is the complementary error function, and ${\alpha}_{m}=\sqrt{\lambda /(2(m-1))}$. For $m=1$, ${f}_{\mathrm{page}}(1)=1$. The visibility of stories decreases in two distinct ways when a new story arrives. First, a story moves down the list on its current page. Second, a story at the $15\text{th}$ position moves to the top of the next page. For simplicity, we model these processes as decreasing visibility in the same way through m taking on fractional values within a page, e.g., $m=1.5$ denotes the position of a story half way down the list on the first page.
Digg presents several lists of stories. We focus on two lists as the major determinants of visibility for front page stories: reverse chronological order (‘recency’) and most popular in the past 24 hours (‘popularity’). Users can also find stories via other means. For instance, Digg includes other lists showing recent and popular stories in specific topics (e.g., sports or business) and popularity over longer time periods, e.g., the previous week. Stories on Digg may also be linked to from external web sites (e.g., the submitter’s blog).
where $p(t)$ and ${p}_{\mathrm{popularity}}(v)$ are the locations of the story on the recency and popularity lists, respectively, and β is the probability to find the story by another method. Although the positions of the stories on these lists depend on the specific stories submitted or promoted shortly after the story, these locations are approximately determined by the time t and number of votes v the story has, as described below. For visibility by other methods, we take β to be a constant, independent of story properties such as time since submission or number of votes. That is, we do not explicitly model factors affecting the visibility of stories by other methods. Moreover, the data does not provide information on how users find a story nor the number who find the story but choose not to vote on it. These data limitations preclude a more detailed model of these other methods by which users find stories. For our focus on promoted stories, this is a minor limitation because the recency and popularity lists account for the bulk of the non-fan votes determined by our parameter estimates discussed below.
The location of a story on the recency and popularity lists could be additional state variables, which change as new stories are added and gain votes. Instead of modeling this in detail, we approximate these locations using the close relation between location and time (for recency) or votes (for popularity).
Position of a story in the recency list
Model parameters, with times in Digg hours
Parameter | Value |
---|---|
average rate each user visits Digg | $\omega =0.16\pm 0.01/\text{hr}$ |
number of active users | $U=248\text{,}000\pm 3\text{,}000$ |
page view distribution | μ = 0.92 ± 0.04 |
λ = 0.9 ± 0.1 | |
visibility by other methods | β = 0.05 ± 0.01 |
probability a user is a voter’s fan | ρ = 1.7 × 10^{−5} |
upcoming stories location | ${k}_{\mathrm{u}}=59.8\text{pages/hr}$ |
front page location | ${k}_{\mathrm{f}}=0.31\text{pages/hr}$ |
fraction viewing upcoming pages | |
submitter fans | ${c}_{S}=0.57\pm 0.03$ |
other fans | ${c}_{F}=0.10\pm 0.01$ |
non-fans | ${c}_{N}=0.11\pm 0.01$ |
story specific parameters | |
interestingness to submitter fans | ${r}_{S}$ |
interestingness to other fans | ${r}_{F}$ |
interestingness to non-fans | ${r}_{N}$ |
number of submitter’s fans | ${S}_{0}$ |
promotion time | ${T}_{\mathrm{promotion}}$ |
Position of a story in the popularity list
To identify a suitable functional approximation for ${p}_{\mathrm{popularity}}(v)$, we note that a story typically accumulates votes at a rate proportional to how interesting it is to the user population. From a prior analysis of votes in 2006 on Digg [2] we expect the interestingness to be approximately lognormally distributed. Thus if we observe a sample of votes on stories over the same time interval for each story, the distribution of votes, and hence location on the popularity list, would follow a lognormal distribution. However, the popularity list includes stories of various times up to 24 hours since submission or promotion. Thus some stories of high interest will have few votes because they were just recently submitted or promoted, and conversely some stories with only moderate interestingness will have relatively many votes because they have been available for votes for nearly 24 hours. The combination of lognormal distribution of rates for accumulating votes and this variation in the observation times modifies the tails of the lognormal to be power-law, i.e., a double-Pareto lognormal distribution [10].
where $S=129.0\pm 0.1$ is the average number of stories promoted in 24 hours and $\mathrm{\Lambda}(\dots ;v)$ is the cumulative distribution of a double-Pareto lognormal distribution, i.e., fraction of cases with fewer than v votes. The parameters $a=1.90\pm 0.005$ and $b=2.50\pm 0.03$ are the power-law exponents for the upper and lower tails of the distribution, respectively, and the parameters $\nu =5.88\pm 0.002$ and $\sigma =0.16\pm 0.004$ characterize the location and spread of the lognormal behavior in the center of the distribution. This fit captures the power-law tail relating stories near the top of the popularity list with the number of votes the story has. These are the cases for which the popularity list contributes significantly to the overall visibility of a story. More precisely, the Kolmogorov-Smirnov (KS) statistic shows the vote counts are consistent with this distribution (p-value 0.92). We use this distribution, combined with the rate stories are promoted, to relate the number of votes a story has to its position on the popularity list, providing a functional form for ${p}_{\mathrm{popularity}}(v)$.
with $c=5.3\pm 0.01$ and $d=0.029\pm 0.0002$. This fits well for upcoming stories submitted within the past 24 hours with more than 100 votes, corresponding to rank of about 20 or less on the upcoming popularity list. For stories with few votes, e.g., fewer than 10 or 20, this fit based on the stories eventually promoted substantially underestimates the rank. Nevertheless, the estimated rank for such stories is still sufficiently large that the law of surfing parameters we estimate indicate users do not find such stories via the popularity list. Thus this underestimate does not significantly affect our model’s behavior for upcoming stories.
Friends interface
The fans of the story’s submitter can find the story via the friends interface. As additional people vote on the story, their fans can also see the story. We model this with $F(t)$, the number of fans of voters on the story by time t who are not also fans of the submitter and have not yet seen the story. Although the number of fans is highly variable, we use the average number of additional fans from an extra vote, ρN, in Equation (4).
4 Parameter estimation
We estimate model parameters using 100 stories from the middle of our sample.
4.1 Estimating parameters from observed votes
In our model, story location affects visibility only for non-fan voters since fans of prior voters see the story via the friends interface. Thus we use just the non-fan votes to estimate visibility parameters, via maximum likelihood. Specifically, we use the non-fan votes to estimate the ‘law of surfing’ parameters μ and λ, as well as the probability for finding the story some other way, β.
This estimation involves comparing the observed votes to the voting rate from the model. As described above, the model uses rate equations to determine the average behavior of the number of votes. We relate this average to the observed number of votes by assuming the votes from non-fan users form a Poisson process whose expected value is $d{v}_{N}(t)/dt$, given by Equation (3).
For a Poisson process with a constant rate v, the probability to observe n events in time T is the Poisson distribution ${e}^{-vT}{(vT)}^{n}/n!$. This probability depends only on the number of events, not the specific times at which they occur. Estimating v involves maximizing this expression, giving $v=n/T$. Thus the maximum-likelihood estimate of the rate for a constant Poisson process is the average rate of the observed events.
The maximum-likelihood estimation for parameters determining the rate $v(t)$ is a trade-off between these two terms: minimizing $v(t)$ over the range $(0,T)$ to increase the first term while maximizing the values $v({t}_{i})$ at the times of the observed votes. If $v(t)$ is constant, this likelihood expression simplifies to $-vT+nlogv$ with maximum at $v=n/T$ as discussed above for the constant Poisson process. When $v(t)$ varies with time, the maximization selects parameters giving relatively larger $v(t)$ values where the observed votes are clustered in time.
We combine this log-likelihood expression from the votes on several stories, and maximize the combined expression with respect to the story-independent parameters of the model, while determining the interestingness parameters separately for each story.
4.2 User activity
This model gives rise to the extended activity distribution while accounting for the discrete nature of the observations. The latter is important for the majority of users, who have low activity rates and vote only a few times, or not at all, during our sample period.
for integer $k\ge 0$. We evaluate this integral numerically. In terms of our model parameters, the value of μ in this distribution equals νT.
where ${U}_{+}$ is the number of users with at least one vote in our sample. Maximizing this expression with respect to the distribution’s parameters μ and σ gives νT lognormally distributed with the mean and standard deviation of $log(\nu T)$ equal to $-0.10\pm 0.04$ and $2.43\pm 0.02$, respectively. Based on this fit, the curve in Figure 8 shows the expected number of users with each number of votes. This is a discrete distribution: the lines in the figure between the expected values serve only to distinguish the model fit from the points showing the observed values.
With these estimated parameters, $P(\mu ,\sigma ;0)=0.43$, indicating 43% of the users had sufficiently low, but nonzero, activity rate that they did not vote during the sample period. We use this value to estimate U, the number of active users during our sample period: $U={U}_{+}/(1-P(\mu ,\sigma ;0))$.
4.3 Links among users
We observe $u=258\text{,}218$ users with fans, and these users have a total of $c=1\text{,}731\text{,}658$ connections. Our data has 139,409 distinct voters, of which 78,007 have no fans. There is little correlation between links and voting activity, so we estimate the fraction of users with zero fans from the ratio of these values, i.e., about 56%. Thus the average number of fans per user, including users without fans, is $c/(1.56u)\approx 4.3$.
We estimate the model parameter ρ of Equations (4) and (6) as the probability a fan link connects the first to the second user of a randomly selected pair of users, corresponding to the average number of fans per user divided by the number of active users U.
4.4 Visibility to submitter’s fans
Because stories are always visible to fans and we know the number of fans of the story’s submitter, the model behavior (Equations (1) and (4)) can be solved without reference to the rest of the model. We have ${P}_{S}=1$ when the story is on the front page and ${P}_{S}={c}_{S}<1$, reflecting users’ preference for front page stories. Thus, these equations have two story-independent parameters, i.e., the rate users visit Digg (ω) and the probability users view upcoming stories submitted by their friends (${c}_{S}$), and two story-dependent parameters, i.e., the interestingness (${r}_{S}$) and number of fans of the submitter (${S}_{0}$). ${S}_{0}$ is given in our data, while we estimate the other parameters from the data, i.e., votes by fans of the stories’ submitters.
4.5 Visibility to non-fans
In our model, story location affects visibility only for non-fan voters since fans of prior voters see the story via the friends interface. Thus we use just the non-fan votes to estimate visibility parameters, via maximum likelihood. A story typically receives only a few dozen votes before promotion, mostly from fans. With the value of ρ, estimated as described above, Equation (6) gives $N(t)\approx U$ up to a few hours after promotion. Over this time period, Equation (3) simplifies to $dN/dt\approx \omega U{r}_{N}{P}_{N}$ with ${P}_{N}$ depending on story location on the recency and popularity lists. ${r}_{N}$ is constant for a given story, so ${P}_{N}$ determines the time variation in the voting rate by non-fans.
For front page stories, in our model ${P}_{N}={P}_{\mathrm{visibility}}(t,v)$ from Equation (9), which has three parameters: μ and λ characterizing the browsing behavior for the recency and popularity lists, and the probability to find the story by other methods, β. We estimate these parameters by maximizing the likelihood of observing the non-fan front page votes according to the model, as described above for estimating a Poisson process with a time-dependent rate in Equation (13). This estimation also determines ${r}_{N}$ for each story.
For upcoming stories, we take ${P}_{N}={c}_{N}{P}_{\mathrm{visibility}}(t,v)$, giving a single additional parameter, ${c}_{N}$, to estimate, since we assume browsing behavior on the upcoming pages is the same as for front pages. This assumption has little effect on the model behavior because of the large number of submissions and relatively few non-fan votes for upcoming stories. A submitted story remains near the front of the recency list for only about a minute after submission and stories reaching the front of the popularity list (due to having many votes) are soon promoted to the front page. Thus moderate variations in how deeply users browse the upcoming recency or popularity lists (i.e., the values for μ and λ) have little effect on the non-fan votes. Instead, the relatively few non-fan upcoming votes arise mainly through users finding the story by other means. That is, in most cases ${P}_{\mathrm{visibility}}\approx \beta $ for upcoming stories. Thus ${P}_{N}={c}_{N}{P}_{\mathrm{visibility}}(t,v)\approx {c}_{N}\beta $ and any difference between β for upcoming and front page stories would merely rescale the value of ${c}_{N}$. This parameter is readily estimated using Equation (13) with the upcoming non-fan votes.
4.6 Visibility to other fans
From Equation (2), $d{v}_{F}/dt$ changes abruptly when the story is promoted since ${P}_{F}$ changes from ${c}_{F}$ to 1 upon promotion. Thus we estimate ${c}_{F}$ by the change in voting rate by fans other than those of the submitter by comparing the votes a story receives one hour before promotion and the votes received during the hour after promotion.
With all story-independent parameters estimated, we can then solve the full model for a story to determine $d{v}_{F}/dt$ as a function of time. This gives the expected rate of other fan votes as a function of time. We determine ${r}_{F}$ for the story as the value maximizing the log-likelihood (Equation (13)) for the other fan votes the story receives.
4.7 Summary
Table 1 lists the estimated parameters. All of these parameters, except the three story interestingness parameters ${r}_{S}$, ${r}_{F}$ and ${r}_{N}$, are either known (e.g., the number of submitter’s fans) or estimated from data from a sample of stories and then used for all stories. The interestingness parameters are estimated individually for each story from its votes.
5 Results
Figure 1 compares the solution of the rate equations with the actual votes for one story. This illustrates that the model captures the main qualitative features of the vote dynamics: an abrupt jump in votes after promotion followed by a slowing of the voting rate.
Figure 6 shows how visibility estimated by our model (indicated by color) compares with the distribution of front page votes. Many votes occur when the story is recently promoted (so near the top of the recency list) or has received many votes within 24 hours after promotion (so near the top of the popularity list). This is consistent with our model, which predicts higher visibility for stories in these positions on the lists.
5.1 Interestingness for fans and non-fans
Parameters for lognormal distribution of interestingness for 2,962 stories
Vote type | μ | σ |
---|---|---|
submitter fan | −3.48 ± 0.04 | 0.84 ± 0.03 |
other fan | −2.20 ± 0.02 | 0.37 ± 0.01 |
non-fan | −6.41 ± 0.03 | 0.66 ± 0.02 |
The relationship between interestingness for fans and other users indicates a considerable variation in how widely stories appeal to the general user community. Moreover, we find other fans have somewhat higher interest in stories than submitter fans, i.e., ${r}_{F}$ tends to be larger than ${r}_{S}$. Since we have ${c}_{S}>{c}_{F}$ (Table 1), we find submitter fans are more likely to view the story while upcoming, but less likely to vote for it, compared with other fans. This suggests people favor the submitter as a source of stories to read, while the fact that a friend, not the submitter, voted for the story makes it more likely the user will vote for the story. Identifying these possibilities illustrates how models can suggest subgroups of behaviors in social media for future investigation.
5.2 Predicting popularity from early votes
In this section we use the model to predict popularity of Digg stories. We focus on the 89 of the 100 stories in the calibration data set that were promoted within 24 hours of submission. Most stories are promoted within 24 hours of submission (if they are ever promoted) and this restriction simplifies the model’s use of the ‘popular in last 24 hours’ list by not requiring it to check for removal from the list if the story is still upcoming more than 24 hours after submission.
Predicting popularity in social media from intrinsic properties of newly submitted content is difficult [17]. However, users’ early reactions provide some measure of predictability [4, 11, 18, 19]. The early votes on a story allow estimating its interestingness to fans and other users, thereby predicting how the story will accumulate additional votes. These predictions are for expected values and cannot account for the large variation due, for example, to a subsequent vote by a highly connected user which leads to a much larger number of votes.
We can improve predictions from early votes by using the lognormal distributions of r-values, shown in Figure 9, as the prior probability to combine with the likelihood from the observations according to Bayes theorem. Specifically, instead of maximizing the likelihood of the observed votes, $P(r|\text{votes})$, as discussed above, this approach maximizes the posterior probability, which is proportional to $P(r|\text{votes}){P}_{\mathrm{prior}}(r)$ where ${P}_{\mathrm{prior}}$ is taken to be the lognormal distribution ${P}_{\mathrm{lognormal}}$ in Equation (14) with parameters from the fits shown in Figure 9.
We estimate the voting rates from the number of votes in the 15 minutes prior to time T, except if there are fewer than five votes in this time we extend the time interval to include the five previous votes. For simplicity, to avoid treating the discontinuity in visibility at promotion, we based this estimate on front page votes when T is after the promotion time. This approach to estimating user group sizes is reasonable while the story is accumulating votes rapidly, i.e., when it is recently promoted. In that case the story is highly visible and we have a good estimate of the voting rate. This is the situation of interest for prediction based on users’ early response to a story. On the other hand, old stories have low visibility and accumulates votes slowly, if at all, as seen in Figure 1. In that case, the group size estimate, based on the ratio of voting rate and visibility, will be highly uncertain.
As expected, errors generally decrease when predictions are made later. Of more interest is the difference among the type of votes, particularly for votes from other fans. Early votes are mainly from submitter’s fans and non-fans, so the ability to predict differences in behavior for those groups based on early votes could be useful in quickly distinguishing stories likely to be of broad or niche interest to the user community.
Overall, the model reasonably predicts votes from submitter’s fans and non-fans, but is much less accurate for votes from other fans. One reason for this difference is the relatively small number of other fan votes while a story is upcoming. Specifically, the number of other fans F starts at zero. Only a vote by a non-fan can increase F, and upcoming stories have low visibility to non-fan voters. Even after a number of other fans becomes available, it takes some time for those users to return to Digg. Thus there are relatively few early other fan votes, leading to poor estimates for ${r}_{F}$ values. Moreover, the relatively small number of other fans means a single early voter with many fans can significantly change F away from its average value used in the model. These factors lead to the relatively large errors in predicting the other fan votes. As a direction for future work, this observation suggests predictions would benefit from including measurements of the social network of the voters to determine the value of F at the time of prediction rather than using an estimate based on the model.
Spearman rank correlation between predicted and observed number of each type of votes 24 Digg hours after promotion, for predictions made at various times T after promotion (measured in Digg hours) for 500 stories
$\mathit{T}\mathbf{-}{T}_{\mathbf{promotion}}$ | Correlation | ||
---|---|---|---|
Submitter fan | Other fan | Non-fan | |
0 | 0.86 | 0.29 | 0.42 |
2 | 0.94 | 0.74 | 0.91 |
4 | 0.97 | 0.78 | 0.93 |
6 | 0.97 | 0.81 | 0.95 |
Classification errors on whether a story receives more than the median number of votes from each type of voter received by 24 Digg hours after promotion, for predictions made at various times T after promotion (measured in Digg hours) for 500 stories
$\mathit{T}\mathbf{-}{T}_{\mathbf{promotion}}$ | Classification error | ||
---|---|---|---|
Submitter fan | Other fan | Non-fan | |
0 | 0.12 | 0.41 | 0.37 |
2 | 0.09 | 0.45 | 0.16 |
4 | 0.07 | 0.33 | 0.11 |
6 | 0.07 | 0.30 | 0.10 |
5.3 Confidence intervals
We can use the model to estimate how well it predicts future votes. For a given set of parameter values, prediction variability comes from differences in estimated r values. If r is poorly determined, predictions will be unreliable.
This corresponds to a multivariate normal distribution for r with mean ${r}_{max}$ and covariance matrix $-{D}^{-1}$. Since we are expanding around a maximum, the 2nd derivative matrix is negative definite so this gives a well-defined normal distribution, i.e., with a positive definite covariance matrix. This covariance includes both individual variances in the values of ${r}_{S}$, ${r}_{F}$ and ${r}_{N}$ and correlations among their variations around the maximum.
If $L(r)$ is a fairly flat function of r around the maximum, then maximum likelihood poorly constrains the values, corresponding to large variances in the normal distribution. Conversely, if $L(r)$ is sharply peaked, the distribution will be narrow.
We apply this observation to estimate confidence intervals for the predictions. We first numerically evaluate the second derivative matrix D at the maximum. We then generate random samples of r from the multivariate normal distribution. For each of these samples, we solve the model starting from the time T to any desired time for predicting the votes, e.g., 24 hours after promotion. After collecting these predictions from many samples, we use quantiles of their ranges as the confidence intervals. In the examples presented here, we generate 1,000 random samples and determine the 95% confidence interval from the variation in r values as the range between the 2.5% and 97.5% quantiles of these samples.
6 Related work
Models of social dynamics can help explain and predict the popularity of online content. The broad distributions of popularity and user activity on many social media sites can arise from simple macroscopic dynamical rules [20]. A phenomenological model of the collective attention on Digg describes the distribution of final votes for promoted stories through a decay of interest in news articles [21]. Likewise, a model that accounted for shifts in public attention, e.g., brought about by exogenous events, reproduced in simulation the aggregate distribution of popularity of Web pages [22], but did not model dynamics of individual items. Yet another study [23] offered a qualitative explanation for the observed dynamics of popularity of individual news stories in terms of the dueling effects of preference for recent stories and those already featured in the news; however, no attempt was made to connect this model to empirical data. Stochastic models [1, 2] offer an alternative explanation for the popularity distribution of Digg news stories. Rather than novelty decay (or bias for recent news), they explain the votes distribution by the combination of variation in the stories’ inherent interest to users and effects of user interface, specifically decay in visibility as the story moves to subsequent pages. Stochastic modeling framework explains both the dynamics of popularity of an individual news story, as well as the distribution of final popularity of many stories. Crane and Sornette [24] found that collective dynamics was linked to the inherent quality of videos on YouTube. From the number of votes received by videos over time, they could separate high quality videos from junk videos. This study is similar in spirit to our own in exploiting the link between observed popularity and content quality. We assume all users explore stories using the same parameters for the ‘law of surfing’ [8]. More generally, such models could be adjusted to accommodate a range of surfing persistence among different groups of users [25]. Web-based experiments allow directly manipulating visibility to distinguish its effect from social influence and content quality, e.g., by reversing the order in which content is shown to users [26]. State-based models, such as we used here, apply to forecasting user behavior in a wide variety of contexts, including web searches [27] which are one mechanism by which users could find content without relying on visibility explicitly provided by the social media site. However, while these studies aggregated data from thousands of individuals, our method focuses instead on the microscopic dynamics, modeling how individual behavior contributes to content popularity.
Statistically significant correlation between early and late popularity of content is found on Slashdot [18], Digg and YouTube [4]. Specifically, similar to our study, Szabo and Huberman [4] predicted long-term popularity of stories on Digg. Through large-scale statistical study of stories promoted to the front page, they were able to predict stories’ popularity after 30 days based on its correlation with popularity one hour after promotion. Similarly, Lerman and Hogg [9] predicted popularity of stories based on their pre-promotion votes. We also quantitatively predict stories’ future popularity, but unlike earlier works, we also estimate confidence intervals of these predictions for each story.
Previous works found social networks to be an important component to information diffusion. Niche interest content tends to spread mainly along social links in Second Life [28], in blogspace [29], as well as on Digg [19], and does not end up becoming very popular with the general audience. Models based on biased random walks to select actions [30] provide more detailed descriptions of information diffusion in social media [31] than used in our modeling approach. Aral et al. [32] found that social links between like-minded people, rather than causal influence, explained much of information diffusion observed on a network. Our modeling approach allows us to systematically distinguish users who are linked to those who are not linked and study diffusion separately for each group.
Commercial recommendation systems, such as those used by Amazon and Netflix, use collaborative filtering [33] to highlight new products for users. They ask users to rate products and compare ratings to identify users with similar opinions and recommend to them new products other users with similar opinions liked. Researchers have recognized that links between users in a recommender system can be induced from the declarations of user interest, and that these links can used to make new recommendations [34]. However, unlike social media sites, collaborative filtering-based systems do not allow users to explicitly declare their social links. Nevertheless, such techniques can be useful in automatically helping social media users find others with similar interests [35–37] and thereby encourage users to make implicit links explicit in social media web sites. In our context, such methods could increase the visibility of similar users to each other, thereby improving the sorting of users between the fan and non-fan categories studied in our model.
7 Discussion
Highlighting friends’ contributions is a common feature of social media sites, including Digg. To evaluate the effects of this behavior, we explicitly distinguish votes from submitter’s fans, other fans and non-fans in our model, while separating the effects of differences in visibility and interestingness among these groups of users. This identifies that submitter’s fans are, on average, far more likely to find the story interesting. Our model adjusts for the higher visibility of stories to fans, thereby identifying that increased attention from fans is not just due to the increased visibility. Identifying stories of particularly high interest to fans could be a useful guide for highlighting stories in the friends interface, i.e., emphasizing those with relatively large interestingness to friends as reflected in the early votes. Moreover, this information could be useful to recommend new fans to users, based on visibility-adjusted similarity in voting rather than, as commonly done in collaborative filtering [33], just using the raw score of similar votes. This could be particularly important for users with relatively infrequent votes, where variations due to how visible a story is could significantly affect the similarity of the vote pattern with that of other users.
For more precise estimates, the web site could track the fraction of users seeing the story that vote for it, thereby directly estimating interestingness and accounting for the large variability in number of fans among the voters, in contrast to our model which used an average value. Exploiting such details of user behavior becomes more important as the complexity of the web site interface increases, offering many ways for users to locate content. Recording which method leads each user to find the story can aid in identifying any systematic differences in interests among those users.
We find a wide range of interestingness ratios between fans and non-fans. This explains prior observations of the effect of relatively high votes from fans on indicating popularity to the general user population, and also suggests stories that are of niche interest to the fans rather than the general user population. Our assumption that fans of prior voters easily see the story is reasonable for users with relatively few friends, so only a few stories will appear in their friends interface. For users with many friends, visibility of a story would decrease when many newer stories appear on the friends interface. This possibility could be included in the model using the ‘law of surfing’ for the stories appearing in each users’ friends interface.
For prediction, we find the largest errors with votes from other fans. This likely arises from the relatively small number of such votes, especially while the story is upcoming. In that case, the large variation in number of fans per user can have a dramatic effect not accounted for in the model. This suggests the main source of the prediction error arises from the long-tail distribution of fans per user, which the model treats as a single average value based on the parameter ρ. We could test this possibility by collecting additional data on the actual fans of each voter, thereby using the observed value of $F(t)$ at the time of prediction when estimating r-values. In cases where $F(t)$ is particularly large, e.g., due to an early vote by a user with many fans, this will result in a smaller estimated value for ${r}_{F}$ and hence smaller predicted number of other fan votes.
Models can suggest improved designs for user-contributory web sites. Our results suggest it may be useful to keep popular stories visible longer for users who return to Digg less often - giving them more chance to see the popular stories before they lose visibility. This would be a fine-tuned version of ‘popular stories’ pages, adjusted for each user’s activity rate. That is, instead of showing stories in order of recency only, selectively move less popular stories down the page (once there are enough votes to determine popularity), thereby leaving the more popular ones nearer the top of the list for users who come back to Digg less often.
We examined behavior over a relatively short time (e.g., up to a day after promotion). Over longer times, additional factors could become significant, particularly a decrease in the interestingness as news stories submitted to Digg become ‘old news’ [21].
Modeling visibility depends on how the web site user interface exposes content. This highlights a challenge for modeling social media: continual changes to the user interface can alter how visibility changes for newly submitted content. Thus accurate models require not only data on user behavior but also sufficient details of the user interface at the time of the data to determine the relation between visibility and properties of the content.
The lognormal distribution of interestingness seen here and in other web sites [11] is useful as a prior distribution for estimating interestingness from early behavior on web sites. The use of such priors will be more important as models make finer distinctions among groups of users, e.g., distinguishing those who find the content in different ways as provided by more complex interfaces. In such cases, many groups will not be represented among the early reaction to new content and use of priors will be especially helpful.
User-contributory web sites typically allow users to designate others whose contributions they find interesting, and the sites highlight the activity of linked users. Thus our stochastic model, explicitly distinguishing behavior of users based on whether they are linked to users who submitted or previously rated the content, could apply to many such web sites.
Endnote
^{a}At the time of data collection Digg offered a social filtering feature which recommended stories, including upcoming stories, that were liked by users with a similar voting history. It is not clear how often users employed these features and we do not explicitly include them in our model.
^{b}The data set is available at http://www.isi.edu/~lerman/downloads/digg2009.html.
Declarations
Acknowledgements
This work is supported in part by the Air Force Office for Scientific Research under contract FA9550-10-1-0102 and by the National Science Foundation under grant IIS-0968370. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of the funding agencies. Authors thank Suradej Intagorn for collecting and processing data.
Authors’ Affiliations
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